Last Updated: August 8, 2026

At NPS Promotionals, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, or contacting us.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

  • Your name
  • Email address
  • Phone number
  • Billing and delivery address
  • Order and product details
  • Customization or branding requirements
  • Information you provide when contacting us
  • Information required to process and deliver your order

If you provide artwork, logos, images, text, or other materials for customization, we may also process those materials solely for the purpose of fulfilling your order.

Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, and general website usage information.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Provide customized printing and engraving services
  • Deliver your products
  • Contact you regarding your order
  • Respond to inquiries and customer-service requests
  • Process payments where applicable
  • Prevent fraud or misuse of our website
  • Improve our website, products, and services
  • Comply with applicable legal requirements

We do not collect personal information for purposes unrelated to our business operations without appropriate reason or permission.

3. Custom Artwork and Branding

When you provide a logo, design, photograph, text, or other material for customization, you confirm that you have the necessary rights or permission to use that material.

NPS Promotionals uses these materials for the purpose of producing your requested promotional products.

We do not claim ownership of your submitted artwork or branding materials.

4. Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted third-party service providers when required to operate our business, such as delivery/courier services, payment service providers, website service providers, or other companies involved in fulfilling your order.

Only information reasonably necessary for the relevant service will be shared.

We may also disclose information where required by applicable law or a lawful government request.

5. Payment Information

Where online payment services are available, payment information may be processed by the relevant payment provider.

NPS Promotionals does not intentionally store complete payment-card information on its own systems.

For Cash on Delivery orders, the information necessary to process and deliver your order may be shared with the relevant delivery service.

6. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve your browsing experience.

Some third-party services used on the website may also use cookies according to their own privacy policies.

You may be able to control or disable cookies through your browser settings, although doing so may affect certain website functionality.

7. Data Security

We take reasonable measures to protect the personal information we collect against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain customer and order information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal or accounting requirements.

9. Your Rights

Depending on applicable law, you may have rights concerning the personal information we hold about you, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

NPS Promotionals
Email: info@npspromotionals.com